Frequently asked questions: We have tried to answer as many of your questions as possible below, just click on any question to expand to the answer then click on the question again to close, if you have any questions that are not answered below then just click HERE to use our on-line enquiry form, thank you. |
ANSWER: Here at FS4 we DO NOT charge for quotes like some companies do, no matter what the problem we will never charge you to let you know any problems with any items you may need repairing, upgrading or replacing, if you need further information Just email info@fs4.co.uk or call us for a friendly chat on 07835 302 922 and we will do our best to help you with as much information as possible.
|
ANSWER: Here at FS4 we repair, maintain and upgrade any IT items such as PC's, Laptops, Networks, Hubs, Routers, anything internet related such as broadband, cables, wirefree products, we build PC's, Networks, install software and so on, if you need further information Just email info@fs4.co.uk or call us for a friendly chat on 07835 302 922 and we will do our best to help you.
|
ANSWER: Yes, we can install any number of PC's from 1 to as many as you have, we can also network them if you require and help you get onto the internet. We charge £35 per PC/Computer so if you have 1 the charge would be £35 and if you have 2 then the charge would be £70 and so on, for further information Just email info@fs4.co.uk or call us for a friendly chat on 07835 302 922 and we will do our best to help you with as much information as possible, (please note £35 only applies to installations in Milton Keynes).
|
ANSWER: Yes, we can remove ANY virus no matter how bad it has become, we will also advise you on the best available software to install so that you will no longer have these problems arrising again. We can supply and install any software you need, if you feel you may have a virus then please either contact us by email at info@fs4.co.uk or call us for a friendly chat on 07835 302 922 and we will do our best to help you, alternatively you can click HERE for further information.
|
ANSWER: FS4's office is in Milton Keynes so if you live in that area you can always arrange a time to drop it off to us, or if you wish we could collect your item if you are in Milton Keynes or surrounding areas (there is a small charge for pick ups/returns outside of Milton Keynes, (please email us for a quote at info@fs4.co.uk), when we pick up your item or if you drop it off yourself we will give you a valid reciept, you can be assured that your items are safe with FS4 as we are a reputable IT company and have been in operation for over 10 years, we would not tarnish our reputation by damaging or taking any items you have entrusted to us.
|
ANSWER: YES, you can get help for anything IT related via email, just use our email address info@fs4.co.uk or click HERE to use our on-line enquiry form and we will normally reply within 24hrs with an answer, you can email us as much as you like, there is no limit to how many times you can ask for help and it is totally FREE, if you would prefer to chat to someone then just give us a call on 07835 302 922 and we will do our best to help.
|
ANSWER: YES, FS4 will undertake any insurance work for any repairs that need carrying out, you need to contact your insurers and tell them that you are getting a quote from FS4, you can pass on our contact details which can be found by clicking HERE and then leave the rest to us, your repair will be carried out at our Milton Keynes premises and returned to you in good working order, FS4 will liase with your insurance company for any outstanding payments so you don't have to worry about cost.
|
ANSWER: This is generally to do with both hardware problems and software problems, first you need to contact FS4 so that we can back up your important data (if you've not already done so) then allow us to inspect your system for the cause of the fault, we will inform you every step of the way as to the problem, resolution and of course cost, call us now on 07835 302 922 for a friendly chat or email us at info@fs4.co.uk and let FS4 help get your system back up and running with no loss of data or files.
|
| |
| |
| |
| |
|
|
|
|